Terms and Conditions

Effective Date: December 5, 2024
Website: FrosttPro.net
Contact Information:

  • Address: Corporate Office, 1102 Algoma, Wisconsin (WI), 54201
  • Phone Number: (406) 721-6800
  • Email: info@frosttpro.net

Welcome to FrosttPro.net. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products or services offered through FrosttPro.net. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue your use of FrosttPro.net immediately.

We are committed to transparency and providing an excellent user experience. These Terms ensure clarity on our policies, procedures, and your rights.

1. Website Usage

1.1. Eligibility

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You also agree to use FrosttPro.net solely for lawful purposes and in a manner that does not harm or infringe on the rights of others.

1.2. Prohibited Activities

Users must not engage in activities that could compromise the security or functionality of our website. Prohibited actions include, but are not limited to:

  • Attempting unauthorized access to any part of the website or its systems.
  • Introducing malware, viruses, or other harmful technologies.
  • Using our content or trademarks without permission for commercial purposes.
  • Providing false or misleading information during transactions.

1.3. Website Availability

We strive to ensure that our website operates smoothly at all times. However, we reserve the right to modify, restrict, or discontinue access to the website or its features without prior notice.

2. Product Information and Availability

2.1. Product Descriptions

We take care to provide accurate product descriptions, specifications, and images. However, we cannot guarantee that all information is completely error-free. If a product you receive does not match its description, please contact us for assistance.

2.2. Pricing

All prices are listed in USD and include applicable taxes unless otherwise specified. While we strive to ensure pricing accuracy, errors may occur. If a pricing error is identified, we reserve the right to cancel the order and provide a refund.

2.3. Availability

Product availability is subject to change without notice. If an item you order is out of stock, we will notify you promptly and offer options, including:

  • Waiting for the product to be restocked.
  • Choosing an alternative product.
  • Canceling the order for a full refund.

3. Ordering and Payment

3.1. Placing an Order

To place an order, you must provide accurate and complete information, including your shipping address, billing details, and payment information. Orders are subject to acceptance and availability.

3.2. Payment Methods

We accept secure payments through:

  • Credit and debit cards (Visa, Mastercard, American Express).
  • PayPal.
  • Other payment platforms specified at checkout.

3.3. Order Confirmation

Once your order is placed, you will receive an email confirmation with your order details. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or modify orders at our discretion, such as in cases of suspected fraud or pricing errors.

4. Shipping and Delivery

4.1. Shipping Areas

We currently ship to all locations within the United States. For international shipping, please contact us directly at info@frosttpro.net for details.

4.2. Shipping Costs and Times

Shipping costs are calculated at checkout based on the destination, weight, and size of the order. Delivery times are estimates and may vary:

  • Standard Shipping: 5–7 business days.
  • Expedited Shipping: 2–3 business days.

External factors, such as holidays or carrier delays, may impact delivery times.

4.3. Order Tracking

Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor the delivery status of your shipment.

5. Returns, Refunds, and Exchanges

For detailed information on returns, refunds, and exchanges, please refer to our Refund and Returns Policy, which is incorporated into these Terms by reference.

6. Intellectual Property

6.1. Ownership of Content

All content on FrosttPro.net, including text, images, graphics, and software, is the property of FrosttPro.net or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

6.2. Limited License

We grant you a limited, non-exclusive, and revocable license to access and use our website for personal purposes. This license does not include permission to copy, modify, or exploit our content for commercial use.

7. Limitation of Liability

To the fullest extent permitted by law, FrosttPro.net is not liable for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. This includes, but is not limited to, loss of data, revenue, or profits, as well as damages caused by delays, errors, or service interruptions.

8. Dispute Resolution

In the event of a dispute, we encourage you to contact us directly to resolve the issue amicably. If a resolution cannot be reached, disputes will be governed by the laws of the State of Wisconsin and will be subject to the jurisdiction of its courts.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our policies, legal requirements, or industry practices. Any updates will be posted on this page, and the revised Terms will take effect immediately upon posting.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the following details:

  • Email: info@frosttpro.net
  • Phone Number: (406) 721-6800
  • Address: Corporate Office, 1102 Algoma, Wisconsin (WI), 54201